OVERVIEW
Coaching is an inevitable and long-term process for all managers and supervisors who need to drive performance achievement in a systematic and respected approach. The key process steps and essential coaching skills that are of paramount importance for building a competent workforce will be conveyed and practiced during the workshop. Participants will not only be able to enhance their coaching capabilities but also to assess their own skills level so as to identify areas for continuous improvement.

WHO SHOULD ATTEND
Managers and Supervisors

WHAT PARTICIPANTS WILL LEARN

• To create awareness and understand the importance of leveraging the strengths and motivation of people while aligning their performance with business objectives

• To provide an overview of the coaching process so that the coaches understand the objectives of each stage and the skills need to meet the objectives

• To increase coaches' confidence in coaching by equipping them with the necessary skills

KEY CONTENTS

• The Essentials of Performance Coaching

• The Effective Coaching Process and Skills

• Coaching Planning with performance standards and behavior-based goals

• 1-on-1 Coaching and Team Coaching

• Creating Trust Environment for Coaching

• Field Coaching with immediate and specific Feedback

• Evaluating Performance with Behavioral-based Standards

• Debriefing with clear expectations and mutual agreements for improvement

• Handling Conflicts of Coaching

• Dos and Don'ts of Performance Coaching

• Coaching Accreditation

DURATION 2-days

VENUE Hong Kong